ProntoB1C← Back to home

Terms & Conditions

Consumer Contracts Reg 2013 + Paddle MoR · ProntoItaliano LTD · Last updated: [Insert date]

1. Acceptance

By accessing or purchasing from our website, you agree to these Terms.

2. Services

We provide digital educational content, including exam preparation materials for Italian language and citizenship exams. We may update, modify, or discontinue services at any time.

3. Merchant of Record (Paddle)

All purchases are processed by Paddle.com Market Ltd (“Paddle”), which acts as Merchant of Record. This means:

  • Paddle is responsible for payment processing
  • Paddle handles VAT/sales tax compliance
  • Paddle issues invoices and receipts
  • Paddle manages refunds under its policies (see Refund Policy)

4. Pricing and payments

  • Prices are displayed at checkout
  • Payments are processed securely via Paddle
  • Subscriptions may renew automatically unless cancelled

5. Digital content & licensing

Upon purchase, you receive a non-exclusive, non-transferable licence to access content. You may not:

  • Share accounts
  • Redistribute content
  • Resell materials
  • Reverse engineer or copy platform content

6. Consumer Contracts Regulations 2013

6.1 Right to cancel (14-day cooling-off period). Under the Consumer Contracts Regulations 2013, consumers may normally cancel within 14 days. However:

6.2 Digital content exception. By purchasing, you expressly consent to:

  • Immediate access to digital content
  • Waiver of the 14-day cancellation right once access begins

This complies with Regulation 37 of the Consumer Contracts Regulations 2013. You will be required to confirm this at checkout.

7. Acceptable use

You agree not to:

  • Misuse or disrupt the platform
  • Share login credentials
  • Copy or distribute content
  • Attempt unauthorised access

8. Intellectual property

All content is owned by ProntoItaliano LTD and protected under UK copyright law.

9. Limitation of liability

We are not liable for:

  • Exam outcomes
  • Indirect or consequential losses
  • Service interruptions outside our control

Liability is limited to the amount paid.

10. Termination

We may suspend accounts for breaches of these Terms.

11. Governing law

England and Wales.